Jefferson Parish
Department of Community Development

Jefferson Parish First Time Homebuyers Program
CLIENT COMPLAINT AND DISPUTE RESOLUTION
SURVEY

On a scale of 1 to 5, with 5 being the highest score and 1 being the lowest score, please rate the following:

Rate Your Experience with your Realtor:

On a scale of 1 to 5, how would you rate your experience with your Realtor?

Please provide comments regarding what you liked about your experience with your Realtor:

Please provide comments regarding what you either disliked about your experience with your Realtor or ways in which you think the experience with your Realtor can be improved:

 

Rate Your Experience with your Lender:

On a scale of 1 to 5, how would you rate your experience with your Lender?

Please provide comments regarding what you liked about your experience with your Lender:

Please provide comments regarding what you either disliked about your experience with your Lender or ways in which you think the experience with your Lender can be improved:

 

Rate Your Experience with the JPDCD First Time Home Buyer Program’s Application Process:

On a scale of 1 to 5, how would you rate your experience with the JPDCD First Time Home Buyer Program’s Application Process?

Please provide comments regarding what you liked about your experience with the JPDCD First Time Home Buyer Program’s Application Process:

Please provide comments regarding what you either disliked about your experience with the JPDCD First Time Home Buyer Program’s Application Process or ways in which you think the experience with the JPDCD First Time Home Buyer Program’s Application Process can be improved:

 

Your complaints are important to us. If you have any complaints about your Realtor, your Lender, and/or the JPCD First Time Home Buyers’ Application Process, please contact our office (at (504) 736-6262) and ask to speak to the Home Program Manager or the Executive Director.